Terms and Conditions and Privacy & Cookies Policy

Terms and conditions

The use of the websites managed by IMPACT Initiatives (www.impact-initiatives.org, www.reach-initiative.org, www.agora-initiative.org, www.reachresourcecentre.info and the internal document repository) as well as of any information published and available on the websites or via the websites, is subject to the conditions of use described hereunder. The use of the websites implies the knowledge and the acceptance of these conditions of use.

The information related to IMPACT Initiatives available on the websites or via the websites are of general nature and are only provided for a general use. No rights can be derived from the information.

IMPACT Initiatives makes best efforts to draw up the content of this website with due care; still it cannot be excluded that information is outdated, incomplete or in any other way incorrect. IMPACT Initiatives cannot give any guarantees concerning the nature or the content of the information available on or via its websites. Should you find errors in the information available on or via this website, please contact us via geneva@impact-initiatives.org.

IMPACT Initiatives makes every effort to prevent, as much as possible, interruptions due to technical errors. Nevertheless, IMPACT Initiatives cannot guarantee that this website will be completely free from interruptions or will not be subject to other technical problems. IMPACT Initiatives does not guarantee any compatibility of the users’ equipment with the files being part of or present on this website, or any accessibility of those elements.

IMPACT Initiatives shall not be liable for any damages arising or resulting from any direct or indirect use of this website or of the information made available on or via its websites. In addition, IMPACT Initiatives is not liable for damages resulting from potential interruptions of its websites, caused by technical errors, viruses or any other disturbing elements, or the consultation or the use of the websites (e.g. via links) referred to on or via this website. IMPACT Initiatives is not liable for electronic communications via the websites, e.g. e-mails, or delays, interceptions or manipulation by third parties of those communications.

Any use of the information available on or via the websites are therefore completely at the users’ own risk. Consequently, the users of the websites are liable for any of their choices made based on the information available on or via the websites. Information available on or via the websites cannot be considered to be any personal or professional advice.

The websites are subject to copyright protection. No intellectual property rights regarding the websites themselves, part of these websites or information available on or via these websites, are transferred to its users.

Materials in the websites may only be reproduced for personal use only. All other use (including the selling, the distribution, the dissemination, the publication, the editing of the content and the presentation of the website, even partially, through all media) is strictly prohibited without the formal pre-approval of IMPACT Initiatives.

IMPACT Initiatives logos and trademarks, as well as related logos and brands, are protected under the Swiss law on intellectual property as well as under WIPO. Any unlawful usage and reproduction of IMPACT Initiatives’ logos, without prior authorization, is trademark counterfeiting, which could lead to legal proceedings.

All rights are reserved on materials and pictures published on IMPACT Initiatives’ websites, and permission to copy them must be requested from IMPACT Initiatives.

Please note: Some job advertisements or online posting, not published by IMPACT and its initiatives, may falsely state that they are from IMPACT, asking candidates to pay fees. They should be considered as fraudulent, and can be reported to IMPACT. IMPACT’s recruitment process abides by the highest HR standards, and no fees are ever requested during the recruitment process. Never pay any fee and make sure that you only consider emails from IMPACT’s HR teams coming from @impact-initiatives.org or @reach-initiative.org.

Privacy & Cookies Policy

1. IMPACT Initiatives takes your privacy seriously. This policy outlines the use of personal data under Swiss law and the General Data Protection Regulations (“GDPR”)

2. Any enquiry regarding the collection or processing of your data should be addressed to IMPACT Initiatives at our address International Environment House 2, Chemin de Balexert 9, 1219 Chatelaine, Switzerland.

3. By using the website you consent to this policy.

Information we collect

4. We will collect personal data on this website only if it is directly provided to us by you the user. Normally you will only provide such details if you (wish to sign up for our free e-newsletter or other resources) or are requesting a service from us.

5. We also use analytical and statistical tools that monitor details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data. This data will not identify you personally.

6.  In case there will be payment options on our website, your payment information (e.g. credit card details) will not be received or stored by us. That information is processed securely and privately by the third party payment processors that we use.IMPACT Initiatives will not have access to that information at any time. We may share your personal data with our payment processors, but only for the purpose of completing the relevant payment transaction. Such payment processors are banned from using your personal data, except to provide these necessary payment services to us, and they are required to maintain the confidentiality of your personal data and payment information. There are no payment options on IMPACT’s websites at the time of writing (April 2019).

Use of your information

7. We may hold and process personal data that you provide to us in accordance with the GDPR.

8. The information that we collect and store relating to you is primarily used to enable us to provide our services to you, and to meet our contractual commitments to you. In addition, we may use the information for the following purposes:

8.1. To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service;

8.2. Where you have consented to receive such information, to provide information on other parties’ products or services that we feel may be of interest to you;

8.3. Where you have consented to receive our e-newsletters, from time to time to provide that to you.

Disclosure of your information

9. We may disclose your information to regulatory bodies to enable us to comply with the law and to assist fraud protection and minimise credit risk.

10. Where you have consented for us to do so, we may provide your data to selected third parties who may contact you about their goods or services that you may be interested in.

11. If you do not want us to use your data for our [or third parties’] use, you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data, or you can do so by writing to us at the address detailed in clause 2, or sending us an email to  at any time.

12. Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.

Controlling the use of your data

13. If you have given us consent to use your data for a particular purpose you can revoke or vary that consent at any time. If you do not want us to use your data or want to vary the consent that you have provided you can write to us at the address detailed in clause 2 or email us at  at any time.

Where we store and transfer your data

14. As part of the services offered to you, for example through our Website, the information you provide to us may be transferred to and stored in countries outside of the European Economic Area (EEA) as we use remote website server hosts to provide the website and some aspects of our service, which may be based outside of the EEA, or use servers based outside of the EEA – this is generally the nature of data stored in “the Cloud”. It may also be processed by staff operating outside the EEA who work for one of our suppliers, e.g. our website server host, or work for us when temporarily outside of the EEA.

15. A transfer of your personal data may happen if any of our servers are located in a country outside of the EEA or one of our service providers is located in a country outside of the EEA. If we transfer or store your personal data outside the EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected, as outlined in this privacy policy and in accordance with the DPA and GDPR. If you use our service while you are outside the EEA, your personal data may be transferred outside the EEA in order to provide you with these services.

16. We do not use or disclose sensitive personal data, such as race, religion, or political affiliations, without your explicit consent.

17. We may disclose your personal data outside of our group: (a) in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; and (b) if IMPACT Initiatives is bought by a third party, in which case personal data held by it about its customers will be one of the assets to transfer to the buyer. However, any such transfer will only be on terms that the confidentiality of your personal data is protected and that the terms of this privacy policy will continue to be complied with by the recipient.

18. Otherwise, we will process, disclose or share your personal data only if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements or legal process served on us or the website.

19. You have the right to opt out of our processing your personal data for marketing purposes by contacting us at .


20. The transmission of information via the Internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.

21. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential. You should choose a password it is not easy for someone to guess.

Third party links

22. You might find links to third party websites on our website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever.

Use of cookies

23. This website uses cookies in order to make it easier to use and to support the provision of relevant information and functionality to you. By using this website you agree to the use of cookies. Please note that certain cookies may be set the moment you start visiting this website.

You can choose to manage the cookies we use on this website through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit https://ico.org.uk/for-the-public/online/cookies/

Cookies used

NameUsed byDescription
cookieconsent_statusCookie Consent BannerThis cookie is set to store cookie consent preferences.
_gid, _ga, _gatGoogle AnalyticsThese are set by Google Universal Analytics. They are used to calculate visitor, session and campaign data for our website analytics reports.

Your rights

24. The GDPR gives you the right to access information held about you by us. Please write to us or contact us by email if you wish to request confirmation of what personal information we hold relating to you. You can write to us at the address detailed in clause 2 or by email to . There is no charge for requesting that we provide you with details of the personal data that we hold. We will provide this information as soon as possible following your request for data.

25. You have the right to change the permissions that you have given us in relation to how we may use your date. You also have the right to request that we cease using your data or that we delete all personal data records that we hold relating to you. You can exercise these rights at any time by writing to us at the address detailed in clause 2, above, or by email to .

Changes to this policy

26. We may update these policies to reflect changes to the website and customer feedback. Please regularly review these policies to be informed of how we are protecting your personal data.

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at IMPACT Initiatives at our address International Environment House 2, Chemin de Balexert 9, 1219 Chatelaine, Switzerland or by emailing geneva@impact-initiatives.org.

Version 2: April 2019

This privacy policy has been provided by the legal resource www.legalo.co.uk and updated to match the websites operated by IMPACT Initiatives.